Intelligence layer
AI Analysis
These are signals, not decisions. Nothing here becomes a confirmed requirement until you approve it.
Critical Gaps
2
Blocking provider quotes
Ambiguities
1
Risks Flagged
1
Unanswered Questions
1
Missing Requirements
2AI insight
Critical GapMinimum Remaining Shelf Life
Products are expiration controlled, but minimum acceptable remaining shelf life has not been defined.
Why this matters
This may affect inventory allocation, FEFO logic and retailer compliance at delivery.
Recommended action
Confirm shelf-life thresholds by customer and channel.
AI insight
ReviewERP System Not Identified
Shopify and Amazon integrations are confirmed, but the system of record for inventory is unknown.
Why this matters
Providers cannot scope integration effort or reconciliation without it.
Recommended action
Confirm the ERP and whether it owns inventory truth.
Ambiguous Requirements
1AI insight
ReviewReturns Disposition Undefined
A 4.5% D2C return rate is captured, but restock, refurbish and destroy criteria are missing.
Why this matters
Cosmetics hygiene rules usually prevent restocking opened units — this changes cost per return.
Recommended action
Define disposition rules with your quality team.
Potential Conflicts
1AI insight
ReviewPeak Volume vs Same-Day SLA
Peak volume of 4,200 orders/day is 3× average, while the 2:00 PM same-day cutoff is unchanged.
Why this matters
One provider has already conditioned its response on a 12:00 PM peak cutoff.
Recommended action
Decide whether the cutoff flexes during peak, or a staffing commitment is required.
Operational Risks
1AI insight
InformationalUS Expansion Dependency
Possible US flows in 2028 were mentioned but excluded from scope.
Why this matters
Selecting a provider without cross-border capability may force a re-tender.
Recommended action
Add cross-border readiness as an evaluation criterion.
Provider Capability Gaps
1AI insight
Critical GapHarbourline Cannot Support Retail EDI Natively
Retail EDI is a critical requirement; Harbourline routes it through a third party at additional cost.
Why this matters
Retail chargeback exposure sits with Aurelia, not the provider.
Recommended action
Request a cost and SLA commitment, or treat as unsupported.
Unanswered Questions
1AI insight
InformationalWestern Lane Frequency
Shipments per week per destination province remain undefined for AB and BC.
Why this matters
Carriers cannot price a lane without frequency and pallet counts.
Recommended action
Provide 12 months of shipment history or an estimate.